As national and global issues and the myriad of other problems confronting local governments continue to rise, so do the challenges facing local leaders tasked with maintaining public trust and confidence with residents. The key to building and maintaining public trust and confidence is community engagement.
Community building and participation are necessary for addressing local issues. Doing so creates better decisions and policies, improves civility and trust in your local government, and fosters an educated and engaged citizenry.
The e-book Community Engagement and Building Public Trust from International City/County Management Association (ICMA) provides the tools needed to help local leaders build and maintain public trust, plan for bumps in the road, and develop relationships with residents to mitigate alienation, anger, and a lack of trust.